Pearl

At Heritage Home Decor, we prioritise your satisfaction, and we are delighted to offer free shipping on all products within our store. For items in stock, your order will be processed the next working day and dispatched within 1-2 working days from the time of your purchase. We utilise standard 2-3 days delivery courier services to ensure a prompt and reliable shipping experience.

Once your order is dispatched, our dedicated courier partner will reach out to you with detailed tracking information, allowing you to monitor the progress of your delivery at your convenience. Your peace of mind is our priority.

In the rare event of any processing delays, we commit to promptly notifying you within 2 business days, ensuring transparent communication and managing your delivery expectations effectively.

For items that are out of stock or customised orders, we encourage customers to reach out to us directly. Our customer service team will provide personalised assistance, offering information on the expected delivery timeline for these special orders. Your satisfaction is our mission, and we are here to make your shopping experience with Heritage Home Decor as smooth and enjoyable as possible.

Refer our CONTACT US page for more details about contacting us.